Nearly every ignition complaint we attend on a KM3474G is resolved at the burner rather than at the ignition module, and a good proportion come down to a burner cap that was not replaced squarely after cleaning. The cap seats in one orientation only; set it down slightly off and the flame pattern goes wrong […]

Gas cooktops are supplied for natural gas and converted for LP with a different set of injectors, and a KM3475G that has been converted incorrectly burns visibly wrong – flames that lift off the ports, soot on pan bases, or a burner that will not simmer. This is worth raising because the signs look like […]

A 42″ cooktop like the KM3484G carries a great deal of cast iron, and grates this heavy are hard on their own feet. Once the rubber or plastic feet wear the grates rock slightly, which is both irritating and a genuine stability concern with a full stock pot. They are replaceable, and it is the […]

On a KM2354G the burner nearest the front right typically does most of the work in a household, and its flame-failure thermocouple wears out years before the others. That uneven ageing is useful: a single burner that has started dropping out while the rest behave perfectly is almost certainly a thermocouple rather than anything shared […]

Gas valve stems on a KM2012 are greased at the factory, and after a decade and a half that grease has hardened. The knobs then become stiff, notchy, or turn past their stop. Valves can often be removed and re-greased rather than replaced, which is a considerably cheaper outcome and one worth asking about before […]

A roasting zone is an oval element intended for a fish kettle or a long roasting pan, and on the KM5880 it is made up of two sections. When one section fails the zone still heats, just unevenly along its length – a sign easy to blame on the pan. Establishing that the zone heats […]

CombiSet modules are narrow units designed to be combined into a cooktop of the owner’s own design, and the joint between adjacent modules is sealed with a strip that ages. On a CS1012 that perished strip is the route by which spills get underneath the worktop, and the damage shows up in the joinery long […]

A Tepan Yaki module is a solid stainless griddle you cook directly on, and the CS1221 divides it into two independently heated zones so one end can run hotter than the other. A zone failure therefore shows as a griddle with a cold half rather than as a dead appliance. The other thing worth knowing […]

An indoor grill module cooks over an exposed element with fat dripping through, and on a CS1223 that is precisely the condition elements do not enjoy. Fat carbonising on the element shortens its life considerably, and the drip tray underneath corrodes if it is left uncleaned between uses. These are maintenance items rather than design […]

Combining several CombiSet modules side by side is exactly what the system is for, but an induction module like the CS1421 generates heat beneath the worktop that a gas or griddle module does not. Where several modules are installed in a tight run with limited ventilation, the induction one is the first to complain. Planning […]