Ceramic cooktops need air beneath them, and the KM5621 is frequently installed above a drawer unit where that airflow was never really provided. The electronics then run warmer than intended and the cooktop starts shutting zones down during long cooking sessions. It is an installation problem rather than an appliance one, and it is worth checking the clearance beneath before any part is replaced.
Key Features
- Radiant ceramic cooktop with electronic touch controls
- Residual heat indicators for each zone
- Timer function per zone
- Frameless or framed glass options
Most Common Issues on This Model
Control electronics overheating in tightly enclosed cabinetry
Zone element failing open
Touch sensor calibration drift