The freezer section of a KF1911Vi has a small heater in its defrost drain to keep the path clear, and when that heater fails the meltwater refreezes at the bottom of the compartment instead of draining away. What owners see is a slab of ice under the lowest basket that keeps coming back however often they chip it out. Chasing the ice is futile; the drain heater is the repair.
Key Features
- 36" fully-integrated fridge-freezer with an icemaker
- PerfectFresh humidity-controlled drawers
- Dynamic cooling with electronic regulation
- Interior LED lighting
Most Common Issues on This Model
01
Icemaker motor module failure
02
Drain heater failure causing ice in the freezer base
03
Temperature sensor drift