Low Risk - DIY Check OK

Miele Dishwasher F87 Error Code (Water Softener Sensor)

Miele’s G1000 service documentation lists F87 as a softener sensor problem. Every Miele dishwasher of this era has a built-in water softener fed by the salt reservoir, and this code says the sensing that governs it is not reporting correctly.

What F87 Means

Miele’s G1000 service documentation lists F87 as a softener sensor problem. Every Miele dishwasher of this era has a built-in water softener fed by the salt reservoir, and this code says the sensing that governs it is not reporting correctly.

Common Causes of F87

  • Softener sensing element failed
  • Wiring to the sensor damaged
  • Salt reservoir run empty for a long period
  • Scale or salt residue affecting the sensing

🔧 One Safe Check You Can Try

Check the salt reservoir is topped up and that the machine’s water hardness setting matches your actual supply — your water company publishes the figure. Both are things you can put right yourself, and a softener set for the wrong hardness underperforms even when nothing is broken.

⚠ Why You Shouldn't Go Further Than That

  • A softener that is not regenerating correctly puts scale through the whole machine, including the heater, so the cost of leaving it shows up elsewhere later.
  • The softener sits under the tub alongside the water path, and its sensing is checked in service mode rather than by inspection.
  • Wrong hardness settings and a failed sensor produce similar complaints, and the settings have to be confirmed before a part is fitted.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Technical Reference

Code
F87
Appliance
Miele dishwasher
Checked
September 2026

Code meanings can change between control generations. Before acting on a code, match the full model number on your appliance's rating label against the manual for that model. We are an independent repair service, not affiliated with Miele & Cie. KG.

Other Dishwasher Error Codes

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Behavior Not Matching What's Described Above?

If F87 is showing up earlier than expected, coming with other warning signs, or you're just not sure, book a trained technician for a proper diagnosis.

FAQ

F87 FAQ

Softened water is what stops scale forming on the heater and spots forming on your glassware, which is why Miele builds one in and feeds it with salt.

Worth doing regardless, but a sensor problem is not cured by refilling. Check the hardness setting too before booking.

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